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Shipping & Returns

Shipping & Returns

Over the past few weeks we’ve experienced unprecedented demand for our products. Added with small delays with domestic shipping by Australia Post, this has caused delays in processing online orders.

We want you to know that we’re working through all orders as fast as we can; and we’ll be sending email confirmations by the end of the week. If you’re waiting on an order, rest assured that as soon as it’s ready we’ll send an email to you.

Delivery

Upon confirmation of payment, your order will be made within 10 Days.

Your order will then be sent via Australia Post. The estimated delivery time is expected to be 5 - 15 business days. (Delivery within Australia) Australia Post Delivery delays 

PL8S R US will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at pl8srus@gmail.com

Should your package arrived damaged or defective, please contact us at pl8srus@gmail.com (Please include your order reference number in the email -you can find the reference number in our order confirmation email)

Returns & Exchanges

Refunds will only be given in the event of defective items. We will not refund in the event of change of mind.

Claims for defective products must be made within 30 days of receipt of your product. For all defect claims, please email us at pl8srus@gmail.com

Please include your order reference number in the email (you can find the reference number in our order confirmation email)